How it Works

Our repair service couldn’t be easier. 

 
Select & purchase the desired repair.
Should you be unsure which repair is most suited to your footwear, please contact us and we will happily advise you.
 
Box up your items and post to the address below.
Please include your name in the box and use a reputable carrier as postage to us is your responsibility.
 
We will contact you by SMS or email to confirm receipt of your items.
In the rare event that further repairs are required eg. Re-welting, new heel linings etc, we will discuss this with you before commencing work. 
  
Upon completion, your items will be posted securely back to you by DHL. 
Return postage is included in the price of all repairs. 
Due to workload and Repair Shop filming commitments, we can't offer a specific turnaround time. Although we aim for 3-6 weeks this is not a guarantee. Rest assured were working hard to get your footwear through the queue as quickly as possible.
Please note: Yorkshire Sole are specialists in the resole of Goodyear welted footwear. Stitchdown constructed footwear we occasionally take on a case by case basis. Please contact us before purchasing if unsure.
Should you order a resole of this construction without prior agreement, or if your welted footwear is deemed not repairable, they will be returned undone & a courier charge of £12.50 will be deducted from your refund.