How it Works

Our repair service couldn’t be easier. 

 
Select & purchase the desired repair.
Should you be unsure which repair is most suited to your footwear, please contact us and we will happily advise you.
 
Box up your items and post to the address below.
Please include your name in the box and use a reputable carrier as postage to us is your responsibility.
 
We will contact you by SMS or email to confirm receipt of your items.
In the rare event that further repairs are required eg. Re-welting, new heel linings etc, we will discuss this with you before commencing work. 
  
Upon completion, your items will be posted securely back to you and we will provide you with the necessary tracking information. 
Return postage is included in the price of all repairs. 
Our turnaround time is generally 2 to 4 weeks.